Terms and Conditions of LoveScotch
Welcome to LoveScotch, an online alcohol e-commerce store dedicated to providing a wide selection of premium scotch whiskies and related products. The following Terms and Conditions outline the rules and regulations for the use of LoveScotch's website and services. By accessing or using our website, you agree to comply with these terms. Please read them carefully.
General Terms
1.1. LoveScotch operates solely as an online platform for the sale and delivery of alcoholic beverages. By using our services, you confirm that you are of legal drinking age in your jurisdiction and legally eligible to purchase alcoholic products.
1.2. You agree to provide accurate, complete, and up-to-date information during the registration process and when placing an order. LoveScotch reserves the right to refuse service, terminate accounts, or cancel orders if any provided information is inaccurate, misleading, or fraudulent.
1.3. LoveScotch may modify or update these Terms and Conditions at any time without prior notice. Continued use of the website after such modifications constitutes your acceptance of the revised terms.
Product Information and Pricing
2.1. LoveScotch aims to provide accurate and detailed product descriptions, including the origin, age, and other relevant information for each item. However, we do not guarantee the accuracy, completeness, or reliability of the product information displayed on our website.
2.2. LoveScotch reserves the right to change product prices and availability without prior notice. While we strive to ensure accurate pricing, occasional errors may occur. In such cases, we will inform you of the error and provide you with the option to cancel or modify your order.
Ordering and Payment
3.1. Placing an order on LoveScotch constitutes an offer to purchase the selected products. All orders are subject to acceptance by LoveScotch, and we reserve the right to refuse or cancel any order at our discretion.
3.2. LoveScotch accepts various payment methods, including credit cards, debit cards, and other electronic payment options. By providing payment information, you authorize us to charge the specified amount for the products and any applicable taxes or fees.
3.3. In the event of payment failure, LoveScotch may cancel or suspend your order until the payment is successfully processed. We do not store or retain any payment information you provide during the checkout process.
Delivery
4.1. LoveScotch offers delivery services to specified locations that we are legally eligible to ship to. Delivery times may vary depending on your location and other factors. We will provide an estimated delivery timeframe, but we cannot guarantee specific delivery dates or times.
4.2. You acknowledge that the delivery of alcoholic beverages requires the recipient to be of legal drinking age. Our delivery personnel may request proof of age upon delivery. If the recipient is unable to provide valid identification, the delivery will not be completed, and the products will be returned to LoveScotch.
4.3. Delivery fees and any applicable taxes or duties will be added to the total order amount. These charges will be clearly displayed during the checkout process.
4.4. LoveScotch operates within the legal framework of the jurisdiction in which it operates. However, it is your responsibility as the customer to ensure compliance with all applicable local, regional, and national laws regarding the purchase, possession, and shipment of alcoholic beverages.
4.5. You acknowledge and agree that you are solely responsible for understanding and adhering to the specific laws and regulations governing the shipment and importation of alcohol in your jurisdiction. LoveScotch shall not be held liable for any legal consequences or violations resulting from your failure to comply with such laws.
4.6. LoveScotch reserves the right to refuse or cancel an order if it believes that the shipment would violate any applicable laws or regulations. In such cases, LoveScotch will notify you and provide a refund for the canceled order, minus any applicable fees or charges.
Returns and Refunds
5.1. All sales on LoveScotch are final and are not eligible for returns.
5.2. LoveScotch takes great care in packaging and delivering your order to ensure its quality and condition. In the event that you receive damaged, defective, or incorrect products, please contact our customer support within three (3) days of delivery to request a refund or exchange. We may request additional information or photographic evidence to facilitate.
5.3. LoveScotch does not offer refunds or returns on international shipments.
5.4. LoveScotch reserves the right to refuse returns or refunds for reasons including but not limited to a change of mind, personal taste preference, or improper storage of the products after delivery.
5.5. Orders that are returned due to incorrect addresses, multiple failed delivery attempts, or being refused by the recipient will be refunded minus a twenty percent (20%) restocking fee of the order subtotal and the shipping fees.
Prohibited Activities
6.1. LoveScotch strictly prohibits the use of fraudulent or unauthorized payment methods. You agree not to engage in any activity that involves the use of stolen, counterfeit, or unauthorized credit/debit cards or other forms of payment.
6.2. LoveScotch reserves the right to report any fraudulent or suspicious activity to the relevant authorities and cooperate fully in any investigation. If we suspect any fraudulent payment, we may cancel the order, notify the payment provider, and take legal action to recover any losses incurred.
6.3. Any attempt to use fraudulent payment methods or engage in any unauthorized activity on LoveScotch's website may result in the termination of your account and potential legal consequences.
Intellectual Property
7.1. LoveScotch's website and all its content, including but not limited to logos, trademarks, images, and text, are the intellectual property of LoveScotch and protected by applicable copyright and trademark laws. You are not permitted to use, reproduce, modify, distribute, or display any part of our website or its content without our prior written consent.
7.2. LoveScotch respects the intellectual property rights of others. If you believe that any content on our website infringes upon your copyright or trademark, please contact us immediately with relevant information for us to investigate and take appropriate action.
Limitation of Liability
8.1. LoveScotch strives to provide accurate and reliable information and services. However, we do not warrant or guarantee the completeness, accuracy, or reliability of the information, content, or products provided on our website.
8.2. LoveScotch shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or relating to the use or inability to use our website or services, including but not limited to any errors, omissions, interruptions, delays, or losses caused by events beyond our reasonable control.
Governing Laws, Jurisdiction, and Indemnity
9.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which LoveScotch operates.
9.2. Any disputes arising out of or in connection with these Terms and Conditions, including disputes related to the use of our website or services, shall be subject to the exclusive jurisdiction of the courts in the aforementioned jurisdiction.
9.3. You agree to indemnify, defend, and hold LoveScotch and its affiliates, directors, officers, employees, and agents harmless from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from or related to your violation of these Terms and Conditions, your use of LoveScotch's website or services, or any negligent or unlawful act or omission by you.